Tehnical support
Tehnical Support
Upgrading page
IMPORTANT NOTE: Before upgrading, check HW / MV version of the product you own. Always use the proper version, otherwise product may not work as expected.
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Firmwares
| Positioner type | Firmware |
|---|---|
| BIN (ver. 8041) | |
| Compatible with Helios Analytics ver. 2.0.19 or higher | |
| ATTENTION: If bootloader version on your device is lower than 8.005, upgrade bootloader first (micro_bw.bin) |
| Sigma type | Firmware |
|---|---|
| BIN (ver. 1379) | |
| For Sigma with LoRa master converter | |
| HW:35A (Sigma) RS485 | For Sigma with wired connection – RS485 to positioners |
| Positioner type | Firmware |
|---|---|
| HW:36A (Micro) NEW (18-10-2014) | EHX (ver.6.71) |
| compatible with Helios Analytics ver. 2.0 only or higher | |
| ATTENTION: If you are upgrading from version lower than 6.56 to higher, import suitable *.hss file below | |
| HW:27E (18-10-2014) | EHX (ver.6.64) |
| compatible with Helios Analytics ver. 2.0 only or higher | |
| ATTENTION: ver. 6.58 and higher, change parameters: | |
| A1 = 134 | |
| A2 = 0 | |
| HW:26A | EHX (ver.6.36) |
| HW:27C0,27C1 (18-10-2014) | EHX (ver.6.64) |
| compatible with Helios Analytics ver. 2.0 only or higher | |
| ATTENTION: ver. 6.58 and higher, change parameters: | |
| A1 = 134 | |
| A2 = 0 |
Full default settings
| Tracker type | Full default settings |
|---|---|
| SM44M1VxP | HSS – Helios import files |
| SM44M2VxP | HSS – Helios import files |
| SM44M3V15P | HSS – Helios import files |
| SM3xxx, MC13 | HSS – Helios import files |
| SM3xxx, MV: 1010, 1000 ; 1 Hall | HSS – Helios import files |
| SM3xxx, MV: 1010, 1000 ; 2 Halls | HSS – Helios import files |
| SM3xxx, MV: 1100, 1101, 1110, 1111 | HSS – Helios import files |
| SM3xxx, MV: 1102, 1112, 1120, 1121 | HSS – Helios import files |
Partial default settings
| Geometry only | Partial settings |
|---|---|
| SM44M1VxP | HSS – Helios import files |
| SM44M2VxP | HSS – Helios import files |
| SM44M3VxxP | HSS – Helios import files |
| SM12SLT on A axis | HSS – Helios import files |
| SM12SLT on B axis | HSS – Helios import files |
| Actuator only | Partial settings |
|---|---|
| A axis, Motor M1, MV:1000 | HSS – Helios import files |
| A axis, Motor M1, MV:1001,1005 | HSS – Helios import files |
| A axis, Motor M1, MV:1002,1003,1004 | HSS – Helios import files |
| A axis, Motor M2, MV:1006, 2000 | HSS – Helios import files |
| A axis, Motor M3, MV:1000 | HSS – Helios import files |
| B axis, Motor M1, MV:1000 | HSS – Helios import files |
| B axis, Motor M1, MV:1001,1005 | HSS – Helios import files |
| B axis, Motor M1, MV:1002,1003,1004 | HSS – Helios import files |
| B axis, Motor M2, MV:1006, 2000 | HSS – Helios import files |
| B axis, Motor M3, MV:1000 | HSS – Helios import files |
Obsolete models
| Positioner type | Firmware |
|---|---|
| HW:27B1 (2-axis) | EHX (ver. 6) |
| HW:27B1 (1-axis) | EHX (ver. 6) |
| HW:20H1 (SM3xxxOG) | EHX (ver. 1.7) |
| HW:20H1 (SM3xxxOG) MW:1110 | EHX (ver. 1.7gr) |
| HW:20H3 (SM3xxxOG) | EHX (ver. 3.7) |
| HW:20H3 (SM3xxxOG) MW:1110 | EHX (ver. 3.7gr) |
| HW:20H1 (SM3xxxCBL) | EHX (ver. 1.7) |
| HW:20H2 (SM3xxxCBL) | EHX (ver 2.7) |
| HW:20H3 (SM3xxxCBL) | EHX (ver 3.7) |
| HW:20H3 (SM3xxxCBL) MW:1110 | EHX (ver. 3.7gr) |
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